The Greater Toronto Airports Authority embarked upon a massive renovation several years ago, and decided to double up on airport improvements by implementing an infrastructure management system that has now paid off in the form of improved efficiency and streamlined maintenance.
When the Neptune, New Jersey-based infrastructure management vendor Planet Associates arrived on the scene at the Toronto Pearson International Airport, cabling documentation was comprised completely of Excel spreadsheets. b The goal was to inventory all cabling, and the systems and services that run on that cabling,b said Chris Langley, manager of IT and telecommunications provisioning services for the Greater Toronto Airports Authority. They decided to go with the Planet IRM product.
CEO Bill Spencer said that with Planet IRM, Planet Associates specializes in consolidating infrastructure information. This information is placed into an Oracle repository, after which the visualization component kicks in, allowing users to gauge the infrastructure situation at all times. b It offers analytics, situational awareness, and troubleshooting,b said Spencer.
The implementation proved to be somewhat of a challenge, said Spencer, as the airport continues to operate during the renovations, which are spanning 10 years and costing $4.4-billion. There was also the fact that airports often tend to be b all over the placeb when it comes to managing their infrastructure, said Spencer.
b Torontob s very leading-edge in terms of infrastructure,b he said. Many airports are run by a different body each, whether itb s an airport authority, the city, or a private company, and some provide connectivity to the various airport partners, while others just provide the backbone.
But once the implementation was complete, the benefits began. Langley was especially pleased with the geospatial visualization components of the system. He said, b The mapping system can show you graphically where things are, which is a nice featureb &Itb