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Tablet PCs aim to improve patient care for Canadian docs

By: Melissa Mancini, staff writer, InterGovWorld(08/04/06)

A lightweight tech device may be helping Canadian doctors to lighten their ever increasing workload.

Known as Tablet PCs, they're being used in Canadian medical practices in the hopes of providing physicians with increased efficiency and improved patient care.

Portable and lightweight, Tablet PCs do not have keyboards like notebook computers, according to Scott Ball, business development manager, Motion Computing Inc.

Users have the options of using a touch screen, to handwrite using a pen-like device (stylus), or to dock the PC onto a keyboard, said Ball.

He added the portability of these devices makes them ideal for healthcare providers.

"We focus on areas of the healthcare market that require mobility...the true mobility aspect of being able to walk around with a device," said Ball.

Ball said Motion Computing provides the devices for about 15 hospitals in Canada, while in the U.S. there is over 45,000 healthcare workers using Tablet PCs in about 2,000 facilities.

He said the largest barriers to installing more Tablet PCs in Canadian hospitals and clinics are the lack of wireless infrastructure and compatible software applications.

"It's very typical for hospitals to put the cart before the horse and want to look at the very neat tools like a Tablet, but when you ask them 'Do you have a wireless infrastructure installed?' the answer is typically, 'I think that is budgeted for next year,'" said Ball.

He said Tablet PCs help make smaller practices operate smoother, and noted the doctors there typically work long hours and often spend time on weekends refilling prescriptions.

"Anything that can improve their efficiency is much appreciated."

Dr. Ken Florence has a private practice in Toronto, and said he uses a Tablet PC in his clinic because he likes the added efficiency it provides.

"I don't have to worry about illegible handwriting, I can make decent notes and see more people without having to write...if you compare it to the notes I used to have years ago they contain a lot more information," said Florence.

Florence noted that while there are some problems with the Tablet PC, they are not that different from problems someone would have using a regular PC.

"Just like any computer you may have at home, sometimes it crashes, sometimes it needs to be rebooted, and sometimes the network breaks down...little things like that.

"Florence said now that he is using a Tablet PC he "couldn't live without it."

"I love it, I could never go back.B In fact, I had my Tablet stolen a couple weeks ago and the few days it took me to replace it and get the software back on I was going crazy," he said. "It brought back nightmares of the old days."


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