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10 tips for effective partnerships

By: Mark Els, editor, CIO Government Review(01-31-2007)

Resistance to change exists due to a gap in understanding of how to successfully build new forms of partnerships, the report continues, and to overcome the challenges of increased complexity.

"Tried and tested partnering arrangements are a less risky approach. But with measures of success that don't necessarily demonstrate that business value has been created -- only that budgets and timelines are met -- there is little impetus for change."

The success of future partnerships will need to engage both politicians and senior bureaucrats to build a common understanding of partnership value, the report says. These partnerships can also help improve productivity and expand governance across a broader spectrum of government procurement spending.

Partnerships can and should be leveraged more, the report concludes, to assist in the revitalization of infrastructure, to help reduce costs and to enhance services to Canadians.

The report outlines 10 principles for effective partnership arrangements:

o The partnering decision should be based on outcomes, results, and what will be achieved, and not simply focused on time, costs, inputs and internal assembly.

o Partnering arrangement must be focused on a shared understanding of which party is managing particular elements of risk, with clearly defined roles, responsibility and accountability.

o There must be a shared understanding of what the desired outcome is and which elements are to be provided by each party, either through a "partnership charter" or formal partnering agreement (in support of the formal contract).

o The partnering arrangement needs to be flexible, it needs to support "agility," and it needs to be able to cope with new citizen-centric demands and changes in customer requirements and changes in legislation.

o Partnerships must be based on proven partnering models and a solid body of partnering knowledge, in order for all participants to learn from past mistakes, and to ensure that lessons learned stay learned and are passed on to others.

o Partnerships must ensure a governance model is in place that supports both parties' goals and objectives, and has transparency around all key issues.

o Trust needs to be developed and "earned" through the right actions, behaviours and performance, recognizing that it is important to have the right people in the right positions.
o Partnership champions at the senior leadership levels of both organizations are needed and they must be effectively engaged.

o There needs to be a legitimate business reason and a sound business case prior to entering into discussions on partnering.

o The partnering decision needs to be formally made and the value of this decision commonly understood by each party.

For the full report click here

Related content:

Visit Vendor of Record, Canada's online procurement directory

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