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Nutrition advice will soon be a click away

By: Melissa Mancini, staff writer, InterGovWorld(06/27/06)
If you want to make sure you're eating right, that question is soon to be answered online and via phone by Ontario dietitians.

It's a part of the government of Ontario's Action Plan for Healthy Eating and Active Living, an initiative being taken to combat obesity.

The new service will be available to answer questions on topics including nutrition, healthy eating, and food allergies, said Julie Rosenberg, a spokesperson for the Ontario Ministry of Health Promotion.

The service will be available to the public, as well as to physicians and health professionals, said Rosenberg.

"It's (the website) going to be an interactive reference source for guiding nutrition related information as well as providing answers to frequently asked questions," she added.

She said the ministry is unsure of how interactive the website will be as it could be difficult for staff to answer some questions immediately.

"If someone has a specific question related to diabetes or heart health we would obviously have to be very thoughtful in the response."

She said the project is to be implemented within the next six months.

The British Columbia Ministry of Health already has a dietitian call centre, Dial-A-Dietitian, which the Ontario Ministry of Health Promotion is using as a model for this project, according to Rosenberg.

B.C.'s phone-based dietitian program has been available since 1972 and receives about 20,000 calls per year according to Kathleen Quinn, a registered dietitian and program director of Dial-A-Dietitian.

The program has a website at www.dialadietitian.org., yet the site does not have the function of answering diet related questions online, as they want to ensure they are only serving B.C. residents.

Quinn added the program is looking into expanding the website to include an online answer function.

Residents of B.C. can access registered dietitians through the service from Monday to Friday during regular business hours, and Dial-A-Dietitian also has translation services available in 130 different languages.

"The registered dietitians provide brief consultations for self-care providing info that one can trust...and it's free."

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