(7/4/2007) Canadian governments and other public sector agencies have identified VoIP as one of the most useful technologies to help them meet the high expectation for citizen service. VoIP may be hot, but all that heat can raise some issues. We resolve to answer some of the more pressing questions you might be facing. | (6/27/2007) According to a recent survey, funding and security are top concerns for government agencies when it comes to unified communications systems that integrate voice, video and data over Internet Protocol. "We're talking to the boots-on-the-ground program managers, IT directors who are really charged and tasked with getting some of this stuff done," said Aaron Heffron, vice president of Market Connections Inc., which conducted the survey for Cisco Systems Inc. | (6/25/2007) A recruitment firm is hunting for a new Chief Information Officer (CIO) for the Australian Department of Defence. A defence spokesperson confirmed advertisements for the position will appear in the next two weeks to replace former CIO air vice-marshal John Monaghan. | (6/19/2007) Lieutenant Commander Kent Penney is head of the Combat Camera team, which shows the public through photography and video the work that the Canadian Forces is doing around the world. It is work that is of special significance now with the current campaign in Afghanistan. In Part 1 of InterGovWorld's Spotlight on Penney, he sat down with senior writer Lisa Williams to discuss how he got his start in the Armed Forces, and how Combat Camera is an important tool not just for the media and public, but for members of the military as well. In Part 2, Penney talks about the switch to high-definition, and the amazing assignments that his team covers all over the world. | (6/18/2007) Not only is identity theft becoming more common in Canada, it would appear that the U.S. is ahead of Canada with respect to tackling the problem. A recent cross-country survey reveals that nearly one in 15 Canadians has been a victim of the crime and one in six knows someone who has been victimized by ID thieves. | (6/18/2007) Lieutenant Commander Kent Penney is head of the Combat Camera team, which shows the public through photography and video the work that the Canadian Forces is doing around the world. It is work that is of special significance now with the current campaign in Afghanistan. In Part 1 of InterGovWorld's Spotlight on Penney, he sat down with senior writer Lisa Williams to discuss how he got his start in the Armed Forces, and how Combat Camera is an important tool not just for the media and public, but for members of the military as well. In Part 2, Penney talks about the switch to high-definition, and the amazing assignments that his team covers all over the world. | (6/14/2007) Making sense of the immense piles of disjointed data amassed by government is paramount. Translating public spending into meaningful results is what earns it credibility. System integration, information lifecycle management and other initiatives to re-order information processing will take years to come to fruition. What to do in the interim with existing data and systems? | (6/12/2007) Let's face it: sometimes camping in the woods or hitting the beach just isn't your thing. Most of us got into the technology business because we love doing geeky things. Have no fear, we're here with five great ideas on places you can go this summer to satisfy the inner (or outer) geek that resides within us all. | (6/12/2007) In case you haven't heard, information technology is going "green" - or at least making the attempt. In a perfect world, we'd all be motivated to do our part, but a considerable amount of evidence suggests green is far from top-of-mind for many IT purchasers. In truth, many business and IT professionals couldn't care less about green. | (6/12/2007) The nature of IT demands clarity, and that's particularly important in requests for proposals. Unfortunately, in today's hurried world, few people take the time to make specifications clear. But fuzzy requirements create misunderstandings. They cost time, money, effort and sometimes political capital. But while RFPs are expensive to produce and review, clarity will save you money. |
  | |  | | Blog Spotlight: Sandford Borins |  | As Professor of Strategic Management at the University of Toronto, Sandford Borins brings InterGovWorld.com readers exclusive insights into how and why the public sector is changing. You'll find new perspectives and questions, observations and objectives, lessons and answers. Cover to Cover, the blog by Prof. Sandford Borins, appears every Thursday. Inside Cover to Cover | |
| | | Unified Communications |  | Unity is a word often heard in the public sector, with myriad agencies and departments looking to foster collective thinking around some of today's most pressing issues. The word, however, doesn't usually get mentioned in the same breath as technology. That's a situation, though, that might soon be changing, thanks to a new software platform known as unified communications.
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