(5/15/2007) The latest research in Canada's information technology job market suggests demand for skilled IT professionals has reached an all-time high. A report released yesterday by CNC Global Ltd. claims some figures are higher than before the dot-com meltdown. But many companies are also struggling to fill IT positions because of shortages in the talent pool, the firm adds. | (5/15/2007) The typical response to trouble - the deer caught in the headlights - is exactly why organizations need a detailed incident response plan. Incident response goes beyond business continuity and disaster recover, outlining specific details to efectively respond to data security breaches and network crashes. Given their breadth and specificity, these documents are usually lengthy and in need of regular upkeep. Here are five points that all IT-specific plans should contain. | (5/15/2007) Just how does one go about conducting a proactive, precise, effective job search? Well, if you love a good analogy as much as the next CIO, then think of your next job search as something like bringing a quality product to market. In this scenario, you, of course, are the product. Follow these steps to prepare for a full-blown launch to market. | (5/14/2007) Just how does one go about conducting a proactive, precise, effective job search? Well, if you love a good analogy as much as the next CIO, then think of your next job search as something like bringing a quality product to market. In this scenario, you, of course, are the product. Follow these steps to prepare for a full-blown launch to market. | (5/12/2007) For many years, governments world-wide have delivered service to their citizens through a business model characterized by multiple policy departments with siloed programs. The new citizen-centred model developed by Service Canada focuses on people rather than programs, with four defining concepts: focusing on the citizen; delivering one-stop government service; integrating citizen information; and collaboration and partnership. | (5/11/2007) InterGovWorld.com readers write back | (5/10/2007) Users hate passwords. They don't like entering them to gain access to a system; they don't like inventing new ones every 30 or 60 or 90 days; and they really don't like having different passwords for different systems. The more active and mobile the user, the more often they must enter passwords, and so their resentment grows. | (5/9/2007) Speaking with Art Stevenson, the theme of collaboration keeps on popping up. There's a reason for this, as senior writer Lisa Williams discovered in conversation with one of Canada's most renowned senior public administrators. There's no science about collaboration, and there's often no sign where it might lead. As the founding executive director of the Commonwealth Association for Public Administration and Management, and currently executive director of the Institute for Citizen-Centred Service, Stevenson looks back on an extensive career grounded in the right mix of people skills, financial and IT management, and good governance. | (5/3/2007) Edmonton is an oddity. It is one of the few cities in North America that is systematically tackling public engagement. In 2005, the City started up the Office of Public Involvement (OPI) to reshape the dynamics of municipal politics. "The overall goal is to change the culture of the city so that public involvement becomes a part of our day-to-day business," says coordinator Jill Bradford-Green. | (5/3/2007) A decision by the Ontario government to ban access to Facebook for staffers from their computers has been deemed a knee-jerk reaction by experts in the social networking field. However, it appears the Ontario government hasn't completely thought this through, suggests Dan Latendre, CIO and technology officer for the Centre for International Governance Innovation (CIGI). |
  | |  | | Blog Spotlight: Sandford Borins |  | As Professor of Strategic Management at the University of Toronto, Sandford Borins brings InterGovWorld.com readers exclusive insights into how and why the public sector is changing. You'll find new perspectives and questions, observations and objectives, lessons and answers. Cover to Cover, the blog by Prof. Sandford Borins, appears every Thursday. Inside Cover to Cover | |
| | | Unified Communications |  | Unity is a word often heard in the public sector, with myriad agencies and departments looking to foster collective thinking around some of today's most pressing issues. The word, however, doesn't usually get mentioned in the same breath as technology. That's a situation, though, that might soon be changing, thanks to a new software platform known as unified communications.
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