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(4/7/2008)
Social networking outlets such as MySpace and Facebook are offering new avenues of communication for corporations and governments, but are also presenting fresh challenges to CIOs deciding how best to fit them into their business processes. Dave Nikolejsin, CIO for the Government of British Columbia, discusses his own experiences thus far in the world of Web 2.0.
(4/4/2008)
Recruiting and retaining employees was a big topic of discussion at the FOSE technology-in-government trade show this week as the U.S. government is facing a potential worker shortage in the coming years.
(4/3/2008)
The Canadian Medical Association has launched a new health portal dubbed mydoctor.ca, which has online tools for tracking chronic diseases, as well as a physician-driven Canadian electronic patient health record platform.
(4/3/2008)
The growing flood of data that enterprises create and consume is doing more than giving rise to new storage technologies. It's also changing who is responsible for storage within IT departments.
(4/3/2008)
Twenty-three million Taiwan citizens will be issued biometric e-passports by the second half of 2008, under the new National Identity System (NIS) developed by Hewlett-Packard. The project aims to improve the detection of forged or altered passports and to ensure more convenient travel across borders.
(4/1/2008)
Up to five million British citizens have been incorrectly taxed by the IT system at HM Revenue and Customs, the National Audit Office has warned. HMRC's pay as you earn IT systems were "not well suited to the efficient administration of income tax where people have more than one job or change jobs on a regular basis," the NAO said.
(4/1/2008)
According to IDC's Forecast for Management (FFM) Survey, half of responding CIOs have SOA in their 2008 budgets. "This is interesting as many IT industry participants first saw SOA as another standards and application development paradigm wave that would just fade away," said Melissa Martin, an analyst with IDC Australia.
(3/31/2008)
Over the past 100 years I've been writing this column, readers have sent me several irate letters because they were enraged that I would dare to bring politics into a technically oriented publication. For those of you who feel this way, you might want to stop reading now.
(3/31/2008)
Problems with two major IT systems spoiled the opening of Heathrow's UK$4.3 billion Terminal 5 last week. The introduction of fingerprinting was brought to a halt just hours before the new state-of-the-art terminal opened, following data protection concerns raised by the Information Commissioner's Office.
(3/28/2008)
Accessible IT may sound like a good idea, but to many CIOs it looks complicated and expensive to provide for a comparatively small number of users. But things are changing.
Blog Spotlight: Sandford Borins
Sandford Borins

As Professor of Strategic Management at the University of Toronto, Sandford Borins brings InterGovWorld.com readers exclusive insights into how and why the public sector is changing. You'll find new perspectives and questions, observations and objectives, lessons and answers. Cover to Cover, the blog by Prof. Sandford Borins, appears every Thursday.

Inside Cover to Cover

Unified Communications
Data Defence

Unity is a word often heard in the public sector, with myriad agencies and departments looking to foster collective thinking around some of today's most pressing issues. The word, however, doesn't usually get mentioned in the same breath as technology. That's a situation, though, that might soon be changing, thanks to a new software platform known as unified communications.

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Driving innovation through effective service management
This white paper discusses how a service-oriented governance framework can help ensure that IT decisions are consistent with business vision, values and strategies-and that IT delivers maximum value to the business. Complimentary with registration.
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You might have long ago abandoned your efforts to achieve full PCI DSS compliance, but herebs a report that offers some helpful ideas to get back on track again. It highlights the five bsticking pointsb that typically hinders PCI DSS compliance progress and suggests how to get unglued from the mess.
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