(5/14/2008) An online tax centre was launched yesterday by the City of Mississauga, which will allow residents to access self-serve tax services. It will also allow online users to access a variety of tax services on the City's Web site. | (5/13/2008) Following a spate of high profile data breaches, the U.S. Ministry of Defence is set to install encryption software on 20,000 of its laptops. It will install BeCrypt's Disk Baseline software across Royal Airforce, Army and Navy laptops, and users will need to be authenticated before they can access encrypted data. | (5/13/2008) Information is fast becoming more ubiquitous and tightly interconnected within the vast networks of cables and hosts distributed worldwide. This translates into an urgent requirement for more secure transactions and exchanges between international government bodies, in order to foster stronger B2B and B2C commerce. | (5/13/2008) Africa requires 1.3 million networking professionals by 2012 for technology in the region to operate effectively, according to a Cisco official. South Africa-based Cisco Systems area academic manager Elfie Hamid said in Lusaka, Zambia, recently that Africa is facing a massive shortage of ICT, both in industry and training institutions. | (5/7/2008) The New Zealand government could be involved in some difficult policy decisions if the igovt identity information management system is too appealing to private industry, says Internal Affairs chief executive Brendan Boyle. | (5/6/2008) New Brunswick Power has improved their customer service centre through streamlining data and focusing on change management, according to NB Power's Jill Feero. "We're introducing a whole new line of products and we can't afford to jeopardize our reputation and the need to meet our customer's needs," said Feero in a presentation at SAP's Sapphire 2008 conference in Orlando, Florida | (5/5/2008) Manitoba's Attorney General Dave Chomiak has announced proposed legislative amendments which would allow Manitoba to develop a voluntary enhanced driver's licence, as well as an ID card that would meet border travel requirements in the United States. | (5/5/2008) Population density and the cost of broadband are some of the factors that contribute to U.S. residents lagging behind several other nations in buying high-speed Internet service, but the government can take some steps to improve the numbers, according to a report released last week. |
  | |  | | Blog Spotlight: Sandford Borins |  | As Professor of Strategic Management at the University of Toronto, Sandford Borins brings InterGovWorld.com readers exclusive insights into how and why the public sector is changing. You'll find new perspectives and questions, observations and objectives, lessons and answers. Cover to Cover, the blog by Prof. Sandford Borins, appears every Thursday. Inside Cover to Cover | |
| | | Unified Communications |  | Unity is a word often heard in the public sector, with myriad agencies and departments looking to foster collective thinking around some of today's most pressing issues. The word, however, doesn't usually get mentioned in the same breath as technology. That's a situation, though, that might soon be changing, thanks to a new software platform known as unified communications.
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