(3/12/2007) The common good is back in fashion. Across North America, from San Francisco to Fredericton, more than 200 crusading cities are building municipal Wi-Fi networks. Boosting business, providing Web access for poorer citizens, creating communal communications infrastructures: different cities have different missions driving their Wi-Fi projects. | (3/11/2007) Public service and information are hard to fathom from the Blue Pages. Blue Pages directories read like hieroglyphics, with none of the great storytelling. In the age of citizen empowerment, Blue Pages are too complex and too bureaucratic to empower anyone. Municipalities know this, so instead they're moving hundreds of government departments out of the telephone book and onto a single number. | (3/10/2007) Public service and information are hard to fathom from the Blue Pages. Blue Pages directories read like hieroglyphics, with none of the great storytelling. In the age of citizen empowerment, Blue Pages are too complex and too bureaucratic to empower anyone. Municipalities know this, so instead they're moving hundreds of government departments out of the telephone book and onto a single number. | (3/9/2007) Public service and information are hard to fathom from the Blue Pages. Blue Pages directories read like hieroglyphics, with none of the great storytelling. In the age of citizen empowerment, Blue Pages are too complex and too bureaucratic to empower anyone. Municipalities know this, so instead they're moving hundreds of government departments out of the telephone book and onto a single number. | (3/8/2007) Public service and information are hard to fathom from the Blue Pages. Blue Pages directories read like hieroglyphics, with none of the great storytelling. In the age of citizen empowerment, Blue Pages are too complex and too bureaucratic to empower anyone. Municipalities know this, so instead they're moving hundreds of government departments out of the telephone book and onto a single number. | (3/8/2007) The theft of a laptop from a SickKids physician has resulted in a swift order from Ontario's Information and Privacy Commissioner, Ann Cavoukian. Cavoukian has ordered the Hospital for Sick Children in Toronto to implement specific protection mechanisms, including the strong encryption of any personal data that is taken off-site. | (3/7/2007) Canadian physicians want to use more online tools to consult with their patients, but they say there are obstacles. And one of those obstacles is remuneration. | (3/7/2007) Canadian physicians want to use more online tools to consult with their patients, but they say there are obstacles. And one of those obstacles is remuneration. | (3/6/2007) Part 1 of InterGovWorld's Spotlight on Donna Achimov, assistant deputy minister with Human Resources and Social Development, Service Canada. Achimov talks about read-to-me access to information, bundling services together, and how a degree in journalism kickstarted a career in public sector management. | (3/2/2007) IT leaders this week debated which standards should be used to build interoperable health information systems - an effort complicated by patient privacy concerns, technology hurdles and competing vendor interests. |
  | |  | | Blog Spotlight: Sandford Borins |  | As Professor of Strategic Management at the University of Toronto, Sandford Borins brings InterGovWorld.com readers exclusive insights into how and why the public sector is changing. You'll find new perspectives and questions, observations and objectives, lessons and answers. Cover to Cover, the blog by Prof. Sandford Borins, appears every Thursday. Inside Cover to Cover | |
| | | Unified Communications |  | Unity is a word often heard in the public sector, with myriad agencies and departments looking to foster collective thinking around some of today's most pressing issues. The word, however, doesn't usually get mentioned in the same breath as technology. That's a situation, though, that might soon be changing, thanks to a new software platform known as unified communications.
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