(4/24/2007) The ability to provide access and securely deliver information are fundamental requirements for an integrated service delivery model. For the CIO, integration and IM-IT transformation place great emphasis on collaboration, consultation and organizational change management. | (4/24/2007) Public sector leadership must be more willing and adaptable to change if they are to successfully transform their core business of service delivery, according to senior level public sector executives for software maker SAP AG. "Public sector service delivery is more complex today than it's ever been...public service isn't just an industry but an eco-system." | (4/23/2007) Health care regionalization has marched its way province by province across Canada, with Ontario coming up last. Today, there are about 103 regional health authorities. Under the auspices of Canada Health Infoway, the provinces are driving the federal e-health agenda to digitize the components needed ultimately for electronic health records (EHRs). | (4/17/2007) With an aging population, extended wait-times, increasing costs and chronic conditions reaching almost epidemic proportions, Canada's health care system may not survive without radical change. Practitioners want a more open, vendor-neutral, patient-centric platform that allows sharing of information across the continuum of health care. | (4/16/2007) Canada Health Infoway received an additional $400 million in funding from the federal government in the March budget that should ensure the funding body meets its targets for introducing electronic health records. | (4/13/2007) Now over two years into reorganization along regional lines, Ontario's 14 fledgling LHINs (Local Health Integration Networks) must learn to speak with one voice and their systems must talk to one another. Their impact is being felt in many areas and will continue to grow as they integrate disjointed parts into a provincial system. | (4/13/2007) The formation of Local Health Integration Networks (LHIN) in Ontario marks an important new chapter in the organization and delivery of health care in Canada's largest province. Although technology and the emergence of e-health are important drivers of this experiment in regionalization, governance will ultimately be the key determinant of success or failure. | (4/13/2007) U.K. National Health Service patients will be able to choose and book outpatient hospital appointments directly using their own PCs or those in local libraries, under a pilot plan launched Wednesday. | (4/13/2007) Any technology can be said to improve a government's operations and inefficiencies, but it doesn't matter how sophisticated the programming or equipment is if left underutilized. Just because you build it, doesn't mean anyone will actually use it. Without appropriate consideration to adoption, a project can be destined to fail. | (4/12/2007) Now over two years into reorganization along regional lines, Ontario's 14 fledgling LHINs (Local Health Integration Networks) must learn to speak with one voice and their systems must talk to one another. Their impact is being felt in many areas and will continue to grow as they integrate disjointed parts into a provincial system. |
  | |  | | Blog Spotlight: Sandford Borins |  | As Professor of Strategic Management at the University of Toronto, Sandford Borins brings InterGovWorld.com readers exclusive insights into how and why the public sector is changing. You'll find new perspectives and questions, observations and objectives, lessons and answers. Cover to Cover, the blog by Prof. Sandford Borins, appears every Thursday. Inside Cover to Cover | |
| | | Unified Communications |  | Unity is a word often heard in the public sector, with myriad agencies and departments looking to foster collective thinking around some of today's most pressing issues. The word, however, doesn't usually get mentioned in the same breath as technology. That's a situation, though, that might soon be changing, thanks to a new software platform known as unified communications.
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