(6/1/2007) As IT leaders, we know we must be agents of change. The main reason we have struggled to meet this new expectation is that for years CIOs were not valued for their leadership skills, per se, but rather for the project management and technical skills necessary to meet the basic block-and-tackling of IT service delivery. Now we find ourselves setting strategy and creating opportunities. We have to demonstrate we are worthy of being followed. | (5/31/2007) The U.K. government has published a new version of the ITIL best practice guide, aiming to give IT staff more strategic how-to guidance. "ITIL v3 really talks about how IT organizations deliver services within their companies and the processes that underpin the successful delivery of IT services," says ITIL chief architect Sharon Taylor of Ottawa-based Aspect Group. | (5/30/2007) Four months after its official, belated release, figuring out how Windows Vista is doing in the market involves as much decoding as a Dan Brown mystery. Microsoft Corp. may trumpet impressive stats, but it politely ducks and weaves when the professionally curious seek many of the details behind those numbers. Here's our attempt to unravel this puzzle shrink-wrapped in a mystery. | (5/30/2007) Four months after its official, belated release, figuring out how Windows Vista is doing in the market involves as much decoding as a Dan Brown mystery. Microsoft Corp. may trumpet impressive stats, but it politely ducks and weaves when the professionally curious seek many of the details behind those numbers. Here's our attempt to unravel this puzzle shrink-wrapped in a mystery. | (5/30/2007) Four months after its official, belated release, figuring out how Windows Vista is doing in the market involves as much decoding as a Dan Brown mystery. Microsoft Corp. may trumpet impressive stats, but it politely ducks and weaves when the professionally curious seek many of the details behind those numbers. Here's our attempt to unravel this puzzle shrink-wrapped in a mystery. | (5/30/2007) The provincial government has reported record-breaking numbers of privacy complaints against health-care and public sector organizations last year. The high numbers, however, are likely due to the increasing volume of digital information being created today, rather than a shortcoming on the part of the government, says an analyst at IDC Canada. | (5/29/2007) Japan is testing a Safety Mobile Phone technology that could help pedestrians avoid being hit by vehicles. In trials backed by the Japanese government, OKI Electric Industry Co. Ltd. says its devices use Dedicated Short Range Communications (DSRC) technology to rapidly exchange location information about vehicles equipped with the same technology. | (5/27/2007) Last month's Virginia Tech shootings have become a call to action for many university IT managers, who are being asked to find new methods of communicating quickly with students and workers during emergencies. Among the new initiatives is a pilot program in which cell phones are equipped with applications useful for classes and campus life. | (5/24/2007) Government needs to reflect the changes in communications that have resulted from Web 2.0 technology and help facilitate two-way communication between citizens. This was the message Canadian Web and "unmarketing" guru Tara Hunt delivered at the Govis conference in Wellington, New Zealand, last week. | (5/22/2007) After days of tussling with several U.S. attorneys general, MySpace has agreed to provide AG offices in all states with information it has gathered on convicted sex offenders who have used its social networking site, the most popular of its kind. |
  | |  | | Blog Spotlight: Sandford Borins |  | As Professor of Strategic Management at the University of Toronto, Sandford Borins brings InterGovWorld.com readers exclusive insights into how and why the public sector is changing. You'll find new perspectives and questions, observations and objectives, lessons and answers. Cover to Cover, the blog by Prof. Sandford Borins, appears every Thursday. Inside Cover to Cover | |
| | | Unified Communications |  | Unity is a word often heard in the public sector, with myriad agencies and departments looking to foster collective thinking around some of today's most pressing issues. The word, however, doesn't usually get mentioned in the same breath as technology. That's a situation, though, that might soon be changing, thanks to a new software platform known as unified communications.
| |
|  | |  | |
|
|  |
| | |
| | |
 |  | Knowledge Centres at a Glance |  | | | | |  | |  |  | | | | | |
|
|
|
