Government administrative services |
(5/8/2008) Canada's National Department of Defence (DND) has implemented an integrated equipment and engineering maintenance approach to their services and equipment acquisitions, according to Kevin Radford of the DND. Radford, director of materiel for policy and procedures at the DND, spoke to delegates at SAP's Sapphire Conference in Orlando, Florida, about why it was so urgent for the department to take an integrated approach. | (5/7/2008) The New Zealand government could be involved in some difficult policy decisions if the igovt identity information management system is too appealing to private industry, says Internal Affairs chief executive Brendan Boyle. | (5/6/2008) ICT suppliers will soon have to meet sustainability standards if they want to sell products or services to the government and the wider public sector. If businesses don't make the grade, they may not win government business. | (5/6/2008) New Brunswick Power has improved their customer service centre through streamlining data and focusing on change management, according to NB Power's Jill Feero. "We're introducing a whole new line of products and we can't afford to jeopardize our reputation and the need to meet our customer's needs," said Feero in a presentation at SAP's Sapphire 2008 conference in Orlando, Florida | (5/5/2008) Manitoba's Attorney General Dave Chomiak has announced proposed legislative amendments which would allow Manitoba to develop a voluntary enhanced driver's licence, as well as an ID card that would meet border travel requirements in the United States. | (5/5/2008) Population density and the cost of broadband are some of the factors that contribute to U.S. residents lagging behind several other nations in buying high-speed Internet service, but the government can take some steps to improve the numbers, according to a report released last week. | (5/2/2008) Over 600 staff at the U.K. HM Revenue and Customs agency have been disciplined or fired in a three year period after they accessed sensitive data without authorization. Jane Kennedy, financial secretary to the Treasury, said the staff were either given a warning or were sacked following "inappropriate access to personal or sensitive data". | (5/2/2008) Although Interpol is not the first law enforcement group most people associate with the fight against online crime, the 85-year-old data-sharing organization for police has been taking an increased interest in the phenomenon of late, helping train the next generation of cyber crime investigators on fighting botnets and forming regional working groups to focus on IT crime threats. | (5/1/2008) Partly because of a lack of markets for some electronic materials, many discarded electronic devices in the U.S. wind up being dismantled overseas using crude and unsafe methods, e-waste experts told a congressional committee on Wednesday. |
  | |  | | Blog Spotlight: Sandford Borins |  | As Professor of Strategic Management at the University of Toronto, Sandford Borins brings InterGovWorld.com readers exclusive insights into how and why the public sector is changing. You'll find new perspectives and questions, observations and objectives, lessons and answers. Cover to Cover, the blog by Prof. Sandford Borins, appears every Thursday. Inside Cover to Cover | |
| | | Unified Communications |  | Unity is a word often heard in the public sector, with myriad agencies and departments looking to foster collective thinking around some of today's most pressing issues. The word, however, doesn't usually get mentioned in the same breath as technology. That's a situation, though, that might soon be changing, thanks to a new software platform known as unified communications.
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