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(10/12/2007)
In an effort to strengthen their emergency measures, New Brunswick's Emergency Measures Organization, has selected crisis software to support emergency incident management efforts internally. The provincial agency has chosen ESS Crisis software in partnership with local responder agencies such as police and fire departments.
(10/12/2007)
Mobile devices are everywhere these days, and people everywhere have greater expectations. Coupled with the heightened expectation of service delivery from the private sector, citizens expect something similar from their governments. Solving these challenges is not and has not been cheap. It's about balancing the cost against the need to implement policy.
(10/12/2007)
Mobile devices are everywhere these days, and people everywhere have greater expectations. Coupled with the heightened expectation of service delivery from the private sector, citizens expect something similar from their governments. Solving these challenges is not and has not been cheap. It's about balancing the cost against the need to implement policy.
(10/11/2007)
At the top of Gartner Inc.'s 10 strategic technologies for next year is "Green IT". The research firm says that if businesses don't improve data centre energy efficiency, the government may force them to do so.
(10/4/2007)
Chief Electoral Officer Marc Mayrand has been accused of reinterpreting the law and defying the will of Parliament, for declaring that women with veils donbt have to remove them when they vote. If Canada had a national identity registry in place, this would not have been an issue.
(10/4/2007)
Many IT organizations working to improve IT service delivery and management processes depend on ITIL best practices, but the framework isn't always seen as the panacea adopters expected. New survey results show that 51 per cent of respondents use ITIL, but more (55 per cent) depend upon in-house developed practices to tweak processes.
(10/3/2007)
The U.S. National Science Foundation is funding research that may enable computers to respond to a user's levels of frustration or boredom. Tufts University researchers are exploiting near-infrared spectroscopy technology that uses light to pick up on emotional cues by monitoring brain blood flow.
(10/3/2007)
Any discussion of IT value is ultimately meaningless unless it's framed in terms of changes in business performance. Cost always matters for IT, but does not equate to value. IT performance must be connected to business performance to be meaningful to business executives.
(10/2/2007)
The strategic influence of chief information officers is on the decline as churn within the sector hits new heights, according to research. The survey revealed that one in 10 felt their role was becoming less strategic and more than half expect to have moved jobs in the next two years.
(10/2/2007)
Nearly nine in 10 IT managers fear the security risks caused by remote working practices, new research has revealed. The main concerns stem from the fact that hackers can use remote connections as a "back door" into the company network or to the risk of the corporate network by the use of unauthorized software and Internet access.
Blog Spotlight: Sandford Borins
Sandford Borins

As Professor of Strategic Management at the University of Toronto, Sandford Borins brings InterGovWorld.com readers exclusive insights into how and why the public sector is changing. You'll find new perspectives and questions, observations and objectives, lessons and answers. Cover to Cover, the blog by Prof. Sandford Borins, appears every Thursday.

Inside Cover to Cover

Unified Communications
Data Defence

Unity is a word often heard in the public sector, with myriad agencies and departments looking to foster collective thinking around some of today's most pressing issues. The word, however, doesn't usually get mentioned in the same breath as technology. That's a situation, though, that might soon be changing, thanks to a new software platform known as unified communications.

Inside the latest issue of CGR

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Driving innovation through effective service management
This white paper discusses how a service-oriented governance framework can help ensure that IT decisions are consistent with business vision, values and strategies-and that IT delivers maximum value to the business. Complimentary with registration.
IT Service Management Solutions and the service desk
This white paper presents the capabilities of IBM Tivoli CCMDB, and describes how Tivoli CCMDB extends the value of the service desk and integrates other essential ITIL processes in support of IBM Service Management. Complimentary with registration.
Stalled PCI DSS compliance efforts put Canadian organizations in limbo: Hereb�s how to get back on track
You might have long ago abandoned your efforts to achieve full PCI DSS compliance, but herebs a report that offers some helpful ideas to get back on track again. It highlights the five bsticking pointsb that typically hinders PCI DSS compliance progress and suggests how to get unglued from the mess.
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