Foreign affairs and international programs |
(10/18/2007) Although the public sector has begun to absorb recent advances in technology, such as voice over IP and service-oriented architectures, the stage is being set for yet another revolution. Wireless mobile devices are beginning to free citizens and government workers from the chains to their desks, and promise far-ranging impacts on economies and geographies. | (10/18/2007) Although the public sector has begun to absorb recent advances in technology, such as voice over IP and service-oriented architectures, the stage is being set for yet another revolution. Wireless mobile devices are beginning to free citizens and government workers from the chains to their desks, and promise far-ranging impacts on economies and geographies. | (10/18/2007) Although the public sector has begun to absorb recent advances in technology, such as voice over IP and service-oriented architectures, the stage is being set for yet another revolution. Wireless mobile devices are beginning to free citizens and government workers from the chains to their desks, and promise far-ranging impacts on economies and geographies. | (10/15/2007) One of the more compelling capabilities of Web 2.0 is how it changes the basic Web paradigm from "publish" to "participate." What this means for the Canadian government is a necessary evolution in its business operations, says federal Chief Information Officer Ken Cochrane. | (10/12/2007) In an effort to strengthen their emergency measures, New Brunswick's Emergency Measures Organization, has selected crisis software to support emergency incident management efforts internally. The provincial agency has chosen ESS Crisis software in partnership with local responder agencies such as police and fire departments. | (10/12/2007) Mobile devices are everywhere these days, and people everywhere have greater expectations. Coupled with the heightened expectation of service delivery from the private sector, citizens expect something similar from their governments. Solving these challenges is not and has not been cheap. It's about balancing the cost against the need to implement policy. | (10/12/2007) Mobile devices are everywhere these days, and people everywhere have greater expectations. Coupled with the heightened expectation of service delivery from the private sector, citizens expect something similar from their governments. Solving these challenges is not and has not been cheap. It's about balancing the cost against the need to implement policy. | (10/11/2007) At the top of Gartner Inc.'s 10 strategic technologies for next year is "Green IT". The research firm says that if businesses don't improve data centre energy efficiency, the government may force them to do so. | (10/4/2007) Chief Electoral Officer Marc Mayrand has been accused of reinterpreting the law and defying the will of Parliament, for declaring that women with veils donb t have to remove them when they vote. If Canada had a national identity registry in place, this would not have been an issue. | (10/4/2007) Many IT organizations working to improve IT service delivery and management processes depend on ITIL best practices, but the framework isn't always seen as the panacea adopters expected. New survey results show that 51 per cent of respondents use ITIL, but more (55 per cent) depend upon in-house developed practices to tweak processes. |
  | |  | | Blog Spotlight: Sandford Borins |  | As Professor of Strategic Management at the University of Toronto, Sandford Borins brings InterGovWorld.com readers exclusive insights into how and why the public sector is changing. You'll find new perspectives and questions, observations and objectives, lessons and answers. Cover to Cover, the blog by Prof. Sandford Borins, appears every Thursday. Inside Cover to Cover | |
| | | Unified Communications |  | Unity is a word often heard in the public sector, with myriad agencies and departments looking to foster collective thinking around some of today's most pressing issues. The word, however, doesn't usually get mentioned in the same breath as technology. That's a situation, though, that might soon be changing, thanks to a new software platform known as unified communications.
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