Environment and Natural Resources |
(5/24/2006) Contrary to popular belief, government customer service is on par with the private sector, according to a research report released last week by global management consulting company Accenture Inc. | (5/23/2006) Research group National ICT Australia (NICTA) has received an additional A$250 million (CDN$210.8 million) in funding from the Department of Communications, Information Technology and the Arts (DCITA) and the Department of Education, Science and Training (DEST). | (5/19/2006) Scientists, doctors and technology companies are developing portable robotic units that can perform complex surgical procedures remotely from any location. | (5/17/2006) The Australian Department of Communication, IT and the Arts (DCITA) has put up A$70,000 (CDN$59,192) with the aim of kickstarting a national coalition to boost the ICT capacity of nonprofit organizations. | (5/17/2006) Regional Victoria is suffering an infrastructure crisis with 163,000 homes and businesses without access to broadband, according to Victorian Minister for Information and Communication Technology, Marsha Thomson. | (5/16/2006) SAINT-SAUVEUR, QUE. - The politics around cross-jurisdictional service transformation demands that state CIOs know the players in order to be able to know how to make change happen. | (5/15/2006) SAINT-SAUVEUR, QUE. - The Canadian service delivery community is so advanced in its "thinking and doing" itb s hard to discuss its success with counterparts in other countries, according to the Citizens First 4, fourth annual update. | (5/15/2006) SAINT-SAUVEUR, QUE. - Large urban areas are increasingly the drivers of economic prosperity around the world but Canada isnb t taking the right steps to make its major cities attractive to investment and the creative people who will produce growth, says Glenn Murray.
| (5/12/2006) Intel hopes to gain a head start on untapped markets in the Third World by launching World Ahead, a global program that will pour US$ 1 billion over the next five years to promote computer training and Internet use in developing countries. | (5/11/2006) The valuable service the Ottawa Food Bank provides is fixing to get more accessible, thanks to a new web-enabled communications tool. |
  | |  | | Blog Spotlight: Sandford Borins |  | As Professor of Strategic Management at the University of Toronto, Sandford Borins brings InterGovWorld.com readers exclusive insights into how and why the public sector is changing. You'll find new perspectives and questions, observations and objectives, lessons and answers. Cover to Cover, the blog by Prof. Sandford Borins, appears every Thursday. Inside Cover to Cover | |
| | | Unified Communications |  | Unity is a word often heard in the public sector, with myriad agencies and departments looking to foster collective thinking around some of today's most pressing issues. The word, however, doesn't usually get mentioned in the same breath as technology. That's a situation, though, that might soon be changing, thanks to a new software platform known as unified communications.
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