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(4/24/2008)
Tony Treccapelli, a former interim CIO and consultant specializing in IT planning, infrastructure optimization and program management, answers CIO's questions about current and future IT issues including the changing role of the CIO, and outsourcing in IT.
(4/23/2008)
Canadian data breach notification guidelines - jointly created by the Information and Privacy Commissioners for British Columbia and Ontario - have made their way to the land down under. Last week, Australian Privacy Commissioner Karen Curtis released the Voluntary Information Security Breach Notification Guide, which aims to assist organizations in effectively responding to information security breaches.
(4/22/2008)
Unity is a word often heard in the public sector, with myriad agencies and departments looking to foster collective thinking around some of today's most pressing issues. The word, however, doesn't usually get mentioned in the same breath as technology. That's a situation, though, that might soon be changing, thanks to a new software platform known as unified communications.
(4/21/2008)
Organized cyber crime rings are wreaking havoc because they're vastly more organized and better funded than Canadian law enforcement, say security experts.
(4/21/2008)
The consequences of a data breach can be far-reaching and complex, but in almost every case the cause is simple. An employee, the 'average user', has either taken a shortcut around the security procedures or lost a device with critical data in a public place, or both.
(4/18/2008)
I recently attended a meeting of four graduate students and four executives from a provincial Crown corporation. The topic was e-government and how Web 2.0 can improve customer and employee engagement and thus improve performance.
(4/18/2008)
Canadian government organizations collect massive amounts of sensitive public data, and much of it exists in e-mail form. Studies show that more than 70 per cent of a public sector organization's intellectual property is contained, in some fashion, within its messaging system.
(4/17/2008)
The government of Alberta is set to launch a variety of initiatives aimed at improving the public health system. The action plan that the government has outlined includes the introduction of new technologies to help Albertans access and understand the health system, which will be announced over the next nine months.
(4/16/2008)
Following the chaotic opening of Terminal 5, British Airways has announced that two of its senior executives will leave the company. The opening of Terminal 5 (T5) in March was beset by a catalogue of problems when a high-tech baggage system broke down and log-on problems left staff unable to get into work.
(4/16/2008)
McGill University has begun deploying a new wireless network aimed at combating the performance and security challenges that come with having a downtown-area campus. Using Aruba Networks Inc.'s adaptive wireless LANs in both its Montreal-based campuses, the school has already deployed more than 2,700 wireless access points since beginning the project last year.
Blog Spotlight: Sandford Borins
Sandford Borins

As Professor of Strategic Management at the University of Toronto, Sandford Borins brings InterGovWorld.com readers exclusive insights into how and why the public sector is changing. You'll find new perspectives and questions, observations and objectives, lessons and answers. Cover to Cover, the blog by Prof. Sandford Borins, appears every Thursday.

Inside Cover to Cover

Unified Communications
Data Defence

Unity is a word often heard in the public sector, with myriad agencies and departments looking to foster collective thinking around some of today's most pressing issues. The word, however, doesn't usually get mentioned in the same breath as technology. That's a situation, though, that might soon be changing, thanks to a new software platform known as unified communications.

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