(6/28/2007) Ontario Ombudsman Andre Marin had harsh words for government organizations that he says are over-promising and under-delivering. In Marinb s second annual report released yesterday, he said that grandiose promises made by these organizations have been revealed to be b pufferyb under close examination by his office. | (6/19/2007) CIOs are making headlines these days, but not always for the right reasons. Security breaches, crashed Web sites and other public technical snafus create the kinds of crises that put IT leaders front and centre. How you follow up in the immediate aftermath of a crisis can affect not only how the event is perceived, but also how successfully you'll avoid trouble in the future. | (6/18/2007) CIOs are making headlines these days, but not always for the right reasons. Security breaches, crashed Web sites and other public technical snafus create the kinds of crises that put IT leaders front and centre. How you follow up in the immediate aftermath of a crisis can affect not only how the event is perceived, but also how successfully you'll avoid trouble in the future. | (6/18/2007) Not only is identity theft becoming more common in Canada, it would appear that the U.S. is ahead of Canada with respect to tackling the problem. A recent cross-country survey reveals that nearly one in 15 Canadians has been a victim of the crime and one in six knows someone who has been victimized by ID thieves. | (6/12/2007) Let's face it: sometimes camping in the woods or hitting the beach just isn't your thing. Most of us got into the technology business because we love doing geeky things. Have no fear, we're here with five great ideas on places you can go this summer to satisfy the inner (or outer) geek that resides within us all. | (6/12/2007) In case you haven't heard, information technology is going "green" - or at least making the attempt. In a perfect world, we'd all be motivated to do our part, but a considerable amount of evidence suggests green is far from top-of-mind for many IT purchasers. In truth, many business and IT professionals couldn't care less about green. | (6/12/2007) The nature of IT demands clarity, and that's particularly important in requests for proposals. Unfortunately, in today's hurried world, few people take the time to make specifications clear. But fuzzy requirements create misunderstandings. They cost time, money, effort and sometimes political capital. But while RFPs are expensive to produce and review, clarity will save you money. | (6/11/2007) Solving the challenge of connecting systems, people and information requires a fundamental change in the way businesses design their IT infrastructure. By optimizing their application infrastructure, organizations create an environment that fosters close alignment between business and IT, and ensure that the two work together to meet business goals. | (6/7/2007) Canadian government IT executives recognize that data disorder in the public sector is unsustainable, but no one province has all the necessary resources to tackle all the issues. Instead of working in isolation, a new sub-committee has been formed to develop common standards and guidelines across all levels of government. | (6/6/2007) A typical Canadian cannot easily find a desired government service at any level, and gets lost trying. Service Canada, the Public Sector Service Delivery Council and the Government of New Brunswick are all involved in an emerging project - a global, common-language inventory of services - that might finally give directions to the Lost Citizen. |
  | |  | | Blog Spotlight: Sandford Borins |  | As Professor of Strategic Management at the University of Toronto, Sandford Borins brings InterGovWorld.com readers exclusive insights into how and why the public sector is changing. You'll find new perspectives and questions, observations and objectives, lessons and answers. Cover to Cover, the blog by Prof. Sandford Borins, appears every Thursday. Inside Cover to Cover | |
| | | Unified Communications |  | Unity is a word often heard in the public sector, with myriad agencies and departments looking to foster collective thinking around some of today's most pressing issues. The word, however, doesn't usually get mentioned in the same breath as technology. That's a situation, though, that might soon be changing, thanks to a new software platform known as unified communications.
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