(7/4/2007) A deadline of just under a month has been given to critics to reshape last weekb s agreement that allows European passengersb personal data to be shared with U.S. authorities before it comes into effect, according to Stavros Lambrinidis, vice president of the European Parliament's civil liberties committee. | (7/4/2007) Canadian governments and other public sector agencies have identified VoIP as one of the most useful technologies to help them meet the high expectation for citizen service. VoIP may be hot, but all that heat can raise some issues. We resolve to answer some of the more pressing questions you might be facing. | (7/4/2007) Canadian governments and other public sector agencies have identified VoIP as one of the most useful technologies to help them meet the high expectation for citizen service. VoIP may be hot, but all that heat can raise some issues. We resolve to answer some of the more pressing questions you might be facing. | (7/4/2007) Canadian governments and other public sector agencies have identified VoIP as one of the most useful technologies to help them meet the high expectation for citizen service. VoIP may be hot, but all that heat can raise some issues. We resolve to answer some of the more pressing questions you might be facing. | (7/4/2007) Canadian governments and other public sector agencies have identified VoIP as one of the most useful technologies to help them meet the high expectation for citizen service. VoIP may be hot, but all that heat can raise some issues. We resolve to answer some of the more pressing questions you might be facing. | (7/4/2007) Canadian governments and other public sector agencies have identified VoIP as one of the most useful technologies to help them meet the high expectation for citizen service. VoIP may be hot, but all that heat can raise some issues. We resolve to answer some of the more pressing questions you might be facing. | (7/4/2007) Canadian governments and other public sector agencies have identified VoIP as one of the most useful technologies to help them meet the high expectation for citizen service. VoIP may be hot, but all that heat can raise some issues. We resolve to answer some of the more pressing questions you might be facing. | (6/28/2007) Ontario Ombudsman Andre Marin had harsh words for government organizations that he says are over-promising and under-delivering. In Marinb s second annual report released yesterday, he said that grandiose promises made by these organizations have been revealed to be b pufferyb under close examination by his office. | (6/19/2007) CIOs are making headlines these days, but not always for the right reasons. Security breaches, crashed Web sites and other public technical snafus create the kinds of crises that put IT leaders front and centre. How you follow up in the immediate aftermath of a crisis can affect not only how the event is perceived, but also how successfully you'll avoid trouble in the future. | (6/18/2007) CIOs are making headlines these days, but not always for the right reasons. Security breaches, crashed Web sites and other public technical snafus create the kinds of crises that put IT leaders front and centre. How you follow up in the immediate aftermath of a crisis can affect not only how the event is perceived, but also how successfully you'll avoid trouble in the future. |
  | |  | | Blog Spotlight: Sandford Borins |  | As Professor of Strategic Management at the University of Toronto, Sandford Borins brings InterGovWorld.com readers exclusive insights into how and why the public sector is changing. You'll find new perspectives and questions, observations and objectives, lessons and answers. Cover to Cover, the blog by Prof. Sandford Borins, appears every Thursday. Inside Cover to Cover | |
| | | Unified Communications |  | Unity is a word often heard in the public sector, with myriad agencies and departments looking to foster collective thinking around some of today's most pressing issues. The word, however, doesn't usually get mentioned in the same breath as technology. That's a situation, though, that might soon be changing, thanks to a new software platform known as unified communications.
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