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(12/10/2007) Dutch lawmakers have proposed legislation that would mandate the use of the Open Document Format (ODF) across the entire Dutch government, despite fierce lobbying by Microsoft Netherlands. A group promoting open standards sees no threat, however, and has invited Microsoft to join its ranks. | (11/30/2007) In 2008, British Columbia will be launching one of the first pilots of virtual identity cards in North America, which will tackle to specific areas: allowing government employees to log onto Wi-Fi networks, and authenticating citizens to government Web sites. Other governments are said to be watching this pilot project closely. | (11/28/2007) Service Canada has opened a new service centre in Kuujjuaq, located in northern Quebec, to better serve the needs of the Inuit population in Nunavik, Quebec, according to a statement issued by the federal agency. | (11/23/2007) The U.K government has come to the defence of the security measures for their UK $5.6 billion ID cards scheme as the result of the data loss crisis at the U.K government's HM Revenue and Customs. | (11/22/2007) Cyber criminals are getting more sophisticated and only a small percentage of them are actually getting caught and convicted. Tracking down and preventing cyber crime requires cooperation between law enforcement agencies and the private sector. How the RCMP is responding to a global problem. | (11/19/2007) Service agencies across Canada are undergoing transformation to provide a new service delivery model that meets the needs of today's citizens. Nova Scotia, British Columbia and Ontario each share their restructuring initiatives at last week's Shifting Sands conference in Halifax. | (11/12/2007) Australia's Department of Foreign Affairs and Trade is turning to outsourcing in a bid to provide greater service and availability for its Passports Online, a Web portal that provides services for issuing travel documents. According to DFAT documents, business continuity is of "particular concern" to the department. | (11/9/2007) It's that time of the month again as Microsoft gets ready to issue November's monthly security update, which fixes known flaws in the company's Windows operating system. Don't be surprised, however, if the list of security updates is unusually short this time around. | (10/30/2007) The Municipal Information Systems Association has introduced an online learning portal for municipal IT staff and end-users, which offer both technical and business skills development programs. Proponents say the portal provides big benefits for municipalities in remote areas by taking the traveling part out of training. | (10/24/2007) Provincial and municipal governments are highlighting programs to help manage electronic waste disposals by residents and businesses within their jurisdictions, and ultimately reduce the amount of hazardous electronic waste in landfill sites. How Manitoba, Saskatchewan and the City of Toronto are turning green. | (10/23/2007) As the director of service transformation for the U.K. cabinet office, Andrew Sheffield is at the heart of service delivery for U.K. citizens. At the Lac Carling 2007 Congress in Niagara-on-the-Lake, Sheffield spoke with InterGovWorld.com senior writer Lisa Williams about the Tell Me Once project, the evolution of the Direct.gov Web site, and how the U.K. is learning from Canada when it comes to service design. |
  | |  | | Blog Spotlight: Sandford Borins |  | As Professor of Strategic Management at the University of Toronto, Sandford Borins brings InterGovWorld.com readers exclusive insights into how and why the public sector is changing. You'll find new perspectives and questions, observations and objectives, lessons and answers. Cover to Cover, the blog by Prof. Sandford Borins, appears every Thursday. Inside Cover to Cover | |
| | | Unified Communications |  | Unity is a word often heard in the public sector, with myriad agencies and departments looking to foster collective thinking around some of today's most pressing issues. The word, however, doesn't usually get mentioned in the same breath as technology. That's a situation, though, that might soon be changing, thanks to a new software platform known as unified communications.
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