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more from the knowledge centre: Program
(7/1/2006)
The continuing development by Canadian government's at all levels in creating and implementing governmental program policy and service initiatives is the focus of InterGovWorld's current news coverage of all types of government program and service policy.
(6/28/2006)
Australian Human Services Minister Joe Hockey has vigorously defended the virtues of the federal government's planned smartcard, saying the project's cost will be controlled and people's privacy will not be compromised.
(6/1/2006)
Canada needs new guidelines to deal with emerging technologies capable of violating the privacy its citizens, according to a government report released on Tuesday. Privacy Commissioner Jennifer Stoddart expressed concern with the unregulated use of microchip-sized tags called radio frequency identification devices (RFIDs) similar to those used in clothing and book stores to prevent theft.
(5/31/2006)
Singapore will dramatically expand its use of technology to build closer ties with citizens, part of a S$2 billion (CDN$1.4 billion) plan to take e-government to the next level, officials announced Tuesday.
(5/25/2006)
Planning a trip using public transit is a bit of a crapshoot in most major cities, and Toronto is no exception.
(5/19/2006)
Scientists, doctors and technology companies are developing portable robotic units that can perform complex surgical procedures remotely from any location.
(5/16/2006)
SAINT-SAUVEUR, QUE. - A 30-year career dedicated to citizen-centred service, and public service delivery has been a labour of love for Brian Marson.
(5/9/2006)
BlackBerry maker Research In Motion Ltd. (RIM) has hit back in its new legal battle, and launched BlackBerry Enterprise Server Express, a bid to attract small businesses.
(5/4/2006)
In January, San Diego awarded a seven-year outsourcing contract worth approximately US$650 million to Northrop Grumman Information Technology to run the county's IT operations.
(5/3/2006)
Access to information and services remains a powerful driver in the public sector for the adoption of basic enabling technologies like Web content management. But IT shops in government and health agencies are increasingly turning to the more commanding functionality that ties the software to business process applications in the back end.
(4/27/2006)
Hamilton's portal gives new meaning to collaboration Municipalities on the march Visionary fibre guy turns Toronto wireless Gatineau forges ahead with 311 service Bruce County victorious with VoIP Calgary's 311 launch: The first week Consolidate and integrate - City of Ottawa's new magic mantra
Blog Spotlight: Sandford Borins
Sandford Borins

As Professor of Strategic Management at the University of Toronto, Sandford Borins brings InterGovWorld.com readers exclusive insights into how and why the public sector is changing. You'll find new perspectives and questions, observations and objectives, lessons and answers. Cover to Cover, the blog by Prof. Sandford Borins, appears every Thursday.

Inside Cover to Cover

Unified Communications
Data Defence

Unity is a word often heard in the public sector, with myriad agencies and departments looking to foster collective thinking around some of today's most pressing issues. The word, however, doesn't usually get mentioned in the same breath as technology. That's a situation, though, that might soon be changing, thanks to a new software platform known as unified communications.

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Driving innovation through effective service management
This white paper discusses how a service-oriented governance framework can help ensure that IT decisions are consistent with business vision, values and strategies-and that IT delivers maximum value to the business. Complimentary with registration.
IT Service Management Solutions and the service desk
This white paper presents the capabilities of IBM Tivoli CCMDB, and describes how Tivoli CCMDB extends the value of the service desk and integrates other essential ITIL processes in support of IBM Service Management. Complimentary with registration.
Stalled PCI DSS compliance efforts put Canadian organizations in limbo: Hereb�s how to get back on track
You might have long ago abandoned your efforts to achieve full PCI DSS compliance, but herebs a report that offers some helpful ideas to get back on track again. It highlights the five bsticking pointsb that typically hinders PCI DSS compliance progress and suggests how to get unglued from the mess.
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