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more from the knowledge centre: Collaboration
(4/15/2008)
Microsoft has proposed a tiered approach to protecting the privacy of people targeted by online advertising, saying advertisers should get permission before using sensitive, personally identifiable information to deliver ads.
(4/9/2008)
Over the years that I've advised technical managers, young and old, some patterns have become apparent. One is that most seem to go through a series of distinct stages in their understanding of the role of manager.
(4/7/2008)
Social networking outlets such as MySpace and Facebook are offering new avenues of communication for corporations and governments, but are also presenting fresh challenges to CIOs deciding how best to fit them into their business processes. Dave Nikolejsin, CIO for the Government of British Columbia, discusses his own experiences thus far in the world of Web 2.0.
(4/1/2008)
Up to five million British citizens have been incorrectly taxed by the IT system at HM Revenue and Customs, the National Audit Office has warned. HMRC's pay as you earn IT systems were "not well suited to the efficient administration of income tax where people have more than one job or change jobs on a regular basis," the NAO said.
(3/27/2008)
There's little that would better enhance a project manager's career than successfully shepherding a project through the usual litany of problems, and since none of those problems can be resolved solely through the use of project management tools and technologies, the tendency is to say that such setbacks are beyond your control. But the truth is, you can overcome these impediments, partly by focusing on soft skills like relationship-building, collaboration and communication.
(3/19/2008)
Concerned health sources say the New Zealand Ministry of Health's National Systems Development Programme (NSDP) hasn't delivered in its first two years and is in danger of becoming another INCIS.
(3/14/2008)
No network is an island. An outage at the Smart Systems for Health Agency's (SSHA) One network in January that left several hundred doctors in Ontario unable to access patient health records for several days has roused concerns about the risks of housing electronic health records (EHRs) in interdependent networks.
(3/12/2008)
A new Virtual Reality Applications Fund is set to receive $100,000 annually from the Manitoba government, according to Science, Technology, Energy and Mines Minister Jim Rondeau.
(3/5/2008)
A Web site and campaign designed to persuade physicians to switch from paper-based prescriptions of medications to electronic prescribing has been launched by five medical organizations.
(3/4/2008)
The U.S. government's CIO and other federal officials have downplayed privacy concerns related to the expanded monitoring of federal networks that is planned under a multiyear initiative ordered by President Bush to boost cyber security at agencies.
(2/26/2008)
As the federal government prepares to table its 2008 budget, Bernard Courtois, the Information Technology Association of Canada (ITAC) president and CEO, is hopeful that reforms will be made to the Canadian personal income tax regime.
Blog Spotlight: Sandford Borins
Sandford Borins

As Professor of Strategic Management at the University of Toronto, Sandford Borins brings InterGovWorld.com readers exclusive insights into how and why the public sector is changing. You'll find new perspectives and questions, observations and objectives, lessons and answers. Cover to Cover, the blog by Prof. Sandford Borins, appears every Thursday.

Inside Cover to Cover

Unified Communications
Data Defence

Unity is a word often heard in the public sector, with myriad agencies and departments looking to foster collective thinking around some of today's most pressing issues. The word, however, doesn't usually get mentioned in the same breath as technology. That's a situation, though, that might soon be changing, thanks to a new software platform known as unified communications.

Inside the latest issue of CGR

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Driving innovation through effective service management
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IT Service Management Solutions and the service desk
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Stalled PCI DSS compliance efforts put Canadian organizations in limbo: Hereb�s how to get back on track
You might have long ago abandoned your efforts to achieve full PCI DSS compliance, but herebs a report that offers some helpful ideas to get back on track again. It highlights the five bsticking pointsb that typically hinders PCI DSS compliance progress and suggests how to get unglued from the mess.
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