(5/26/2008) Procrastinating Canadians rejoiced at the end of April when a system slowdown at Netfile, the online tax filing service provided by the Canada Revenue Agency (CRA), resulted in a six-day extension of the deadline for filing tax returns. | (5/20/2008) Back in 2006, government announcements were made about the introduction of a new 511 telephone information service by the end of 2007. But progress on this initiative has been slow. | (5/13/2008) Africa requires 1.3 million networking professionals by 2012 for technology in the region to operate effectively, according to a Cisco official. South Africa-based Cisco Systems area academic manager Elfie Hamid said in Lusaka, Zambia, recently that Africa is facing a massive shortage of ICT, both in industry and training institutions. | (5/8/2008) Canada's National Department of Defence (DND) has implemented an integrated equipment and engineering maintenance approach to their services and equipment acquisitions, according to Kevin Radford of the DND. Radford, director of materiel for policy and procedures at the DND, spoke to delegates at SAP's Sapphire Conference in Orlando, Florida, about why it was so urgent for the department to take an integrated approach. | (5/2/2008) Although Interpol is not the first law enforcement group most people associate with the fight against online crime, the 85-year-old data-sharing organization for police has been taking an increased interest in the phenomenon of late, helping train the next generation of cyber crime investigators on fighting botnets and forming regional working groups to focus on IT crime threats. | (4/29/2008) Londoners may be given access to free Wi-Fi connections in public areas around the capital. Brian Paddick, the Liberal Democrat candidate running for Mayor of London, wants to roll out Wi-Fi hotspots in the "10 main inner London boroughs." | (4/23/2008) Canadian data breach notification guidelines - jointly created by the Information and Privacy Commissioners for British Columbia and Ontario - have made their way to the land down under. Last week, Australian Privacy Commissioner Karen Curtis released the Voluntary Information Security Breach Notification Guide, which aims to assist organizations in effectively responding to information security breaches. | (4/21/2008) The consequences of a data breach can be far-reaching and complex, but in almost every case the cause is simple. An employee, the 'average user', has either taken a shortcut around the security procedures or lost a device with critical data in a public place, or both. | (4/15/2008) Microsoft has proposed a tiered approach to protecting the privacy of people targeted by online advertising, saying advertisers should get permission before using sensitive, personally identifiable information to deliver ads. | (4/9/2008) Over the years that I've advised technical managers, young and old, some patterns have become apparent. One is that most seem to go through a series of distinct stages in their understanding of the role of manager. | (4/7/2008) Social networking outlets such as MySpace and Facebook are offering new avenues of communication for corporations and governments, but are also presenting fresh challenges to CIOs deciding how best to fit them into their business processes. Dave Nikolejsin, CIO for the Government of British Columbia, discusses his own experiences thus far in the world of Web 2.0. |
  | |  | | Blog Spotlight: Sandford Borins |  | As Professor of Strategic Management at the University of Toronto, Sandford Borins brings InterGovWorld.com readers exclusive insights into how and why the public sector is changing. You'll find new perspectives and questions, observations and objectives, lessons and answers. Cover to Cover, the blog by Prof. Sandford Borins, appears every Thursday. Inside Cover to Cover | |
| | | Unified Communications |  | Unity is a word often heard in the public sector, with myriad agencies and departments looking to foster collective thinking around some of today's most pressing issues. The word, however, doesn't usually get mentioned in the same breath as technology. That's a situation, though, that might soon be changing, thanks to a new software platform known as unified communications.
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