Government Information Management Services |
(6/12/2007) Cheap and plentiful data storage can be both a blessing and a curse. It creates the illusion there is infinite space available for data on networks. This intensifies human pack-rat tendencies to hoard data instead of evaluating what's really needed. All this accumulating data has impacts far beyond storage costs, cascading into all aspects of IT operations and management. | (5/3/2007) Edmonton is an oddity. It is one of the few cities in North America that is systematically tackling public engagement. In 2005, the City started up the Office of Public Involvement (OPI) to reshape the dynamics of municipal politics. "The overall goal is to change the culture of the city so that public involvement becomes a part of our day-to-day business," says coordinator Jill Bradford-Green. | (4/24/2007) The ability to provide access and securely deliver information are fundamental requirements for an integrated service delivery model. For the CIO, integration and IM-IT transformation place great emphasis on collaboration, consultation and organizational change management. | (3/12/2007) The City of Mississauga, Ont., has implemented an IP telephony system from Cisco Systems Inc. throughout the municipality's 78 facilities, as well as Cisco's IPCC product suite in its central call centre. While upgrading Mississauga's telecom system to VoIP was based on hard dollar returns, higher service levels proved a compelling driver in its own right to put VoIP into the call centre. | (2/26/2007) The next time you're at an airport looking for a wireless hot spot, and you see one called "Free Wi-Fi" or a similar name, beware -- you may end up being victimized by the latest hot-spot scam hitting airports across the country. Here's how to protect yourself. | (2/26/2007) The next time you're at an airport looking for a wireless hot spot, and you see one called "Free Wi-Fi" or a similar name, beware -- you may end up being victimized by the latest hot-spot scam hitting airports across the country. Here's how to protect yourself. | (2/22/2007) IT systems are proving to be a huge relief for overburdened U.S. hospital emergency departments. After The Mount Sinai Hospital in New York implemented an emergency department information system, it went from 5,000 lost or illegible charts in 2003 to none in 2005, a year after it moved from paper to electronic charts. | (2/20/2007) E-mail inboxes at the City of Richmond, B.C., are a lot less cluttered with unwanted spam since implementing a combined messaging and security system. The new system is based on MailChannels' Traffic Control and Cloudmark Authority's anti-spam, anti-phishing and anti-virus protection technology. | (2/13/2007) An allegedly racist, sexist e-mail involving a senior government official may cause government employees to think twice before hitting the send button. | (2/12/2007) This past Wednesday the Canadian Nuclear Safety Commission (CNSC) was attacked and hacked and it could have been somebody very bad sending a menacing message, says a Canadian security expert. | (2/1/2007) A company hired by The New York State Board of Elections has been told to stand down because its testing and certifying of electronic voting machines employed flawed methodology. |
  | |  | | Blog Spotlight: Sandford Borins |  | As Professor of Strategic Management at the University of Toronto, Sandford Borins brings InterGovWorld.com readers exclusive insights into how and why the public sector is changing. You'll find new perspectives and questions, observations and objectives, lessons and answers. Cover to Cover, the blog by Prof. Sandford Borins, appears every Thursday. Inside Cover to Cover | |
| | | Unified Communications |  | Unity is a word often heard in the public sector, with myriad agencies and departments looking to foster collective thinking around some of today's most pressing issues. The word, however, doesn't usually get mentioned in the same breath as technology. That's a situation, though, that might soon be changing, thanks to a new software platform known as unified communications.
| |
|  | |  | |
|
|  |
| | |
| | |  |  | Knowledge Centres at a Glance |  | | | | |  | |  |  | | | | | |
|
|
|
