Government Technology Regulation |
(1/9/2008) The use of Web 2.0 tools in the federal government is expected to increase but most implementations will be internal in nature, according to Ken Cochrane, CIO of the Government of Canada. | (12/19/2007) The U.K. government has admitted that the records of more than three million U.K. learner drivers have gone missing from a firm in the U.S. The records contained on the hard disc included the names and addresses of the test applicants, their telephone numbers and in some cases an email address - but no financial data. | (11/21/2007) According to a recent study, consumer and corporate use of the Internet could overload the current capacity and lead to brown-outs in two years unless backbone providers invest billions of dollars in new infrastructure. | (11/20/2007) A recent survey of Canadians has shown overwhelming support for the use of electronic health records systems, provided the privacy of their personal health information are properly looked after. The report also reveals how Canadians feel about health-care delivery, data security, and more. | (11/9/2007) Ontario's chief energy conservation officer Peter Love released this week his annual report containing 12 recommendations for provincial and municipal governments to implement in a bid to reach the province's power conservation goals, including energy efficiency requirement for government contracts. Plus, what governments across the country think about green procurement. | (11/7/2007) As the Canadian dollar hits record-highs and governments find themselves in a strong fiscal position, many public sector leaders are asking how Canada can take advantage of this opportunity. To compete on a global scale, governments need to create an open and collaborative environment to foster innovation in a booming economy. | (10/25/2007) Rickety public transit systems are a prime target for multi-jurisdictional pooling of IT investments to develop gleaming new networks. In Ontario, the One Fare project was launched in June to develop a common contactless payment card system, dubbed Presto. | (10/22/2007) In light of the increasing number of identity theft victims, the Identity Theft Enforcement and Restitution Act of 2007 was introduced by two U.S. senators last week. The Act proposes adding protections for consumers who fall victim to identity theft to the existing bill focused on data privacy and security that passed the Senate Judiciary Committee in May. | (9/17/2007) The ability to integrate contact centre applications into complex workflows enables organizations to support customer interactions across multiple channels, such as the telephone and the Web. Follow these guiding principles to extend SOA to customer-facing applications in the contact centre. | (9/13/2007) High-tech consumer products and services of all kinds are making their way into the workplace. They include everything from smart phones, voice-over-IP systems and flash memory sticks to virtual online worlds. And as people grow more accustomed to having their own personal technology at their beck and call, the line between what they use for work and what they use for recreation is blurring. | (9/13/2007) High-tech consumer products and services of all kinds are making their way into the workplace. They include everything from smart phones, voice-over-IP systems and flash memory sticks to virtual online worlds. And as people grow more accustomed to having their own personal technology at their beck and call, the line between what they use for work and what they use for recreation is blurring. |
  | |  | | Blog Spotlight: Sandford Borins |  | As Professor of Strategic Management at the University of Toronto, Sandford Borins brings InterGovWorld.com readers exclusive insights into how and why the public sector is changing. You'll find new perspectives and questions, observations and objectives, lessons and answers. Cover to Cover, the blog by Prof. Sandford Borins, appears every Thursday. Inside Cover to Cover | |
| | | Unified Communications |  | Unity is a word often heard in the public sector, with myriad agencies and departments looking to foster collective thinking around some of today's most pressing issues. The word, however, doesn't usually get mentioned in the same breath as technology. That's a situation, though, that might soon be changing, thanks to a new software platform known as unified communications.
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