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more from the knowledge centre: Collaboration
(4/1/2008)
Up to five million British citizens have been incorrectly taxed by the IT system at HM Revenue and Customs, the National Audit Office has warned. HMRC's pay as you earn IT systems were "not well suited to the efficient administration of income tax where people have more than one job or change jobs on a regular basis," the NAO said.
(3/11/2008)
Inside the latest issue of CIO Government Review.
(1/29/2008)
Inside the latest issue of CIO Government Review.
(12/7/2007)
Inside CIO Government Review this December.
(11/1/2007)
Montreal-based Societe des alcools du Quebec recently conducted a total cost of ownership study that enabled the firm to uncover potentials for huge savings in IT labour cost, management costs and more. Plus, some best practices on how to conduct your own TCO evaluation.
(10/29/2007)
If you are in charge of a project, you can be lulled into a false sense of security as the weeks go by, yet the status reports become a paper trail that comes back to haunt you. Because important information is in those reports somewhere and because you don't see it, you will pay the consequences unless you take steps to make sure key issues and potential problems are clearly highlighted.
(9/10/2007)
It would appear that the German government is sending mixed messages when it comes to computer hacking. After passing antihacking legislation earlier this year to crack down on the sharp rise in computer attacks in the public and private sectors, the government is now floating a plan to develop and smuggle its own spyware on to the hard drives of suspected terrorists through e-mail messages.
(8/27/2007)
Companies are facing increasing difficulty in their efforts to find qualified data centre managers, since the required skills have expanded beyond IT expertise to a mix of IT, facilities and security management abilities.
(8/22/2007)
As the market continues to pick itself up from the rubbles of the dot-com bubble burst of the early 2000, some major shifts are transpiring in the IT employment market. As a result, recruiters in the IT space are noting some never-before-seen and previously dormant IT positions suddenly being in demand.
(8/16/2007)
The U.K. government has admitted that fresh delays have hit its scandal-hit Libra project to provide a case management computer system and infrastructure for magistrates courts. It is the second recent blow to justice system IT projects, following the announcement earlier this week of a review of the C-Nomis offender management system.
(8/13/2007)
A proposed revamp of the U.S. Department of Homeland Security's air passenger screening program offers improved personal privacy, but still falls short of acceptable protection standards, according to a leading privacy advocate. The Transportation Security Administration, part of DHS, will maintain direct control of checking domestic passenger lists against terrorist watch lists.
Blog Spotlight: Sandford Borins
Sandford Borins

As Professor of Strategic Management at the University of Toronto, Sandford Borins brings InterGovWorld.com readers exclusive insights into how and why the public sector is changing. You'll find new perspectives and questions, observations and objectives, lessons and answers. Cover to Cover, the blog by Prof. Sandford Borins, appears every Thursday.

Inside Cover to Cover

Unified Communications
Data Defence

Unity is a word often heard in the public sector, with myriad agencies and departments looking to foster collective thinking around some of today's most pressing issues. The word, however, doesn't usually get mentioned in the same breath as technology. That's a situation, though, that might soon be changing, thanks to a new software platform known as unified communications.

Inside the latest issue of CGR

More Resources
Driving innovation through effective service management
This white paper discusses how a service-oriented governance framework can help ensure that IT decisions are consistent with business vision, values and strategies-and that IT delivers maximum value to the business. Complimentary with registration.
IT Service Management Solutions and the service desk
This white paper presents the capabilities of IBM Tivoli CCMDB, and describes how Tivoli CCMDB extends the value of the service desk and integrates other essential ITIL processes in support of IBM Service Management. Complimentary with registration.
Info-Tech Research Note: WAN Optimization Tools worth the investment
Multi-site enterprises experiencing WAN bandwidth demand growth and struggling to maintain acceptable application performance should evaluate WAN optimization technology immediately. WAN optimization appliances can dramatically improve inter-site WAN performance, reduce bandwidth requirements, and allow for server centralization. For many enterprises a positive ROI can be achieved in less than a year. Download this research note now. Complimentary with registration.
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