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(10/12/2007)
Mobile devices are everywhere these days, and people everywhere have greater expectations. Coupled with the heightened expectation of service delivery from the private sector, citizens expect something similar from their governments. Solving these challenges is not and has not been cheap. It's about balancing the cost against the need to implement policy.
(10/11/2007)
Canadian hospitals need to balance cost, privacy concerns, external accountability, the need for accurate patient information and quality improvement imperatives. The challenge is how to accomplish this delicate balance in an industry that has historically been paper-based and where information is often fragmented and housed in disparate locations.
(10/11/2007)
Canadian hospitals need to balance cost, privacy concerns, external accountability, the need for accurate patient information and quality improvement imperatives. The challenge is how to accomplish this delicate balance in an industry that has historically been paper-based and where information is often fragmented and housed in disparate locations.
(10/9/2007)
Service Nova Scotia and Municipal Relations was formed in 2000 to improve access to government information and services. With its new brand emphasizing a "no wrong door" philosophy, Access Nova Scotia deploys a multi-channel delivery network to manage more than 13,000 external client interactions daily.
(8/28/2007)
The controversial Australian Broadband Guarantee program was officially launched in its entirety by National ICT Minister Helen Coonan. The A$162.5 million plan offers incentive payments to Internet Service Providers to supply higher bandwidth services in regional, rural and remote areas of Australia at prices comparable to those available in metropolitan areas.
(8/23/2007)
A new initiative by the Canadian Association of Police Boards to establish a global centre for cyber-crime in Canada got a boost this week from Public Safety Minister Stockwell Day. The CyberPol Global Centre for Securing Cyberspace is envisioned to become a centralized collaboration centre for Canadian and international law enforcement agencies.
(8/15/2007)
The Transglobal Secure Collaboration Program (TSCP), an IT security standards consortium that includes heavyweights such as the U.S. Department of Defense (DoD) and many of the largest government contractors in the world, is looking to broaden its ranks.
(8/6/2007)
California's secretary of state has mandated tough new security standards for the state's e-voting systems and curtailed their use, following an independent review of the technology. The order comes just days after several teams of researchers from the University of California evaluated the security, accessibility and usability of voting machines.
(8/1/2007)
Decades of siloed system design have left most government organizations with antique, rickety systems that don't play well with others. By putting new SOA wrappers on old proprietary applications, modular interfaces can be built, shared, linked, reused and recombined as needed. The utopia is infinite interoperability.
(7/31/2007)
Decades of siloed system design have left most government organizations with antique, rickety systems that don't play well with others. By putting new SOA wrappers on old proprietary applications, modular interfaces can be built, shared, linked, reused and recombined as needed. The utopia is infinite interoperability.
(7/31/2007)
Decades of siloed system design have left most government organizations with antique, rickety systems that don't play well with others. By putting new SOA wrappers on old proprietary applications, modular interfaces can be built, shared, linked, reused and recombined as needed. The utopia is infinite interoperability.
Blog Spotlight: Sandford Borins
Sandford Borins

As Professor of Strategic Management at the University of Toronto, Sandford Borins brings InterGovWorld.com readers exclusive insights into how and why the public sector is changing. You'll find new perspectives and questions, observations and objectives, lessons and answers. Cover to Cover, the blog by Prof. Sandford Borins, appears every Thursday.

Inside Cover to Cover

Unified Communications
Data Defence

Unity is a word often heard in the public sector, with myriad agencies and departments looking to foster collective thinking around some of today's most pressing issues. The word, however, doesn't usually get mentioned in the same breath as technology. That's a situation, though, that might soon be changing, thanks to a new software platform known as unified communications.

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Driving innovation through effective service management
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IT Service Management Solutions and the service desk
This white paper presents the capabilities of IBM Tivoli CCMDB, and describes how Tivoli CCMDB extends the value of the service desk and integrates other essential ITIL processes in support of IBM Service Management. Complimentary with registration.
Info-Tech Research Note: WAN Optimization Tools worth the investment
Multi-site enterprises experiencing WAN bandwidth demand growth and struggling to maintain acceptable application performance should evaluate WAN optimization technology immediately. WAN optimization appliances can dramatically improve inter-site WAN performance, reduce bandwidth requirements, and allow for server centralization. For many enterprises a positive ROI can be achieved in less than a year. Download this research note now. Complimentary with registration.
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