(2/25/2008) IT management efforts to focus on service delivery within the enterprise are hamstrung by traditional IT management tools that view the world from a bottom-up perspective -- a method of managing individual components within a network under a specific category or silo. What's needed is a top-down perspective. | (2/12/2008) IT vendors can play a major role in reducing the world's energy consumption, but information about the benefits of technology has been lacking in an ongoing environmental debate in Washington, D.C., according to three tech CEOs. | (2/11/2008) Shortly after the Transportation Security Administration (TSA) launched a new blog site to gather feedback from air travelers and respond to their suggestions, it halted a practice at some airports that required travelers to remove all electronic equipment from carry-on luggage during security screens. | (2/1/2008) The notion that technologies used to improve IT security serve as the most vital element of corporate risk management currently ranks below other priorities among customers, according to Symantec's annual survey of 405 businesses. | (1/31/2008) For at least two more years the U.S. government will continue to watch over Microsoft's compliance with the terms of its famous antitrust case settlement. Court supervision of Microsoft's compliance with a U.S. antitrust settlement will continue until November 12, 2009, ruled federal district judge Colleen Kollar-Kotelly earlier this week. | (1/29/2008) Microsoft recently unveiled a product package aimed at local and regional e-government initiatives, in the midst of growing government opposition in Europe to proprietary software. Microsoft's Citizen Service Platform includes applications and templates designed for local and regional governments primarily in Europe and the U.S. | (1/23/2008) When visiting Niagara Falls, chances are you're too enthralled by the beauty and power of the cataract to think of anything else. Until you cross the U.S./Canada border - then you have to think about the interrogation from customs agents and the video cameras locked in on your vehicle. | (1/17/2008) The growing importance of inter-jurisdictional collaboration in service delivery framed a recent national meeting of federal, provincial and territorial deputy ministers responsible for service delivery. As part of this November 2007 gathering in Halifax, deputies not only grappled in the immediacy of identity management challenges but also longer term trends pertaining to the future of integrated service delivery and more seamless governance for the public sector as a whole. | (1/17/2008) The growing importance of inter-jurisdictional collaboration in service delivery framed a recent national meeting of federal, provincial and territorial deputy ministers responsible for service delivery. As part of this November 2007 gathering in Halifax, deputies not only grappled in the immediacy of identity management challenges but also longer term trends pertaining to the future of integrated service delivery and more seamless governance for the public sector as a whole. | (1/14/2008) The British Educational Communications and Technology Agency (BECTA) said in a report on Microsoft's Vista operating system and Office 2007 that British schools should not upgrade to the software. It also supported use of the international standard ODF (Open Document Format) for storing files. | (1/9/2008) According to a recent study, large enterprise companies in particular are willing to pay for top talent, with CIOs and IT executives gaining the biggest increase in compensation in the past year. |
  | |  | | Blog Spotlight: Sandford Borins |  | As Professor of Strategic Management at the University of Toronto, Sandford Borins brings InterGovWorld.com readers exclusive insights into how and why the public sector is changing. You'll find new perspectives and questions, observations and objectives, lessons and answers. Cover to Cover, the blog by Prof. Sandford Borins, appears every Thursday. Inside Cover to Cover | |
| | | Unified Communications |  | Unity is a word often heard in the public sector, with myriad agencies and departments looking to foster collective thinking around some of today's most pressing issues. The word, however, doesn't usually get mentioned in the same breath as technology. That's a situation, though, that might soon be changing, thanks to a new software platform known as unified communications.
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